Event booking terms and conditions

Your booking is conditional upon us receiving payment within 7 working days. If we do not receive your payment within this time, we reserve the right to re-sell your place to another candidate.

Fragomen reserves the right to change the program at any time. Every effort will be made to ensure a program of equivalent standard will be provided at a later date.

Cancellation policy: Cancellations must be received in writing. Substitutions are permitted. Should you be unable to attend, you may send one substitute in your place. You should notify us of all substitutions prior to the event.

Copyright: No part of the documentation provided to you by Fragomen may be reproduced, copied, stored in a retrieval system or transmitted in any form without the prior permission of the authors and/or their licensee. Reproduction or redistribution for commercial purposes of any materials or design elements contained within is strictly prohibited without the express written permission of Fragomen, and may not be taken out of context or presented in a misleading or discriminatory manner. All logos and other identifying marks are and shall remain the trademarks and trade names and exclusive property of Fragomen and any unauthorised use of these marks is unlawful.

Privacy policy: The information you have provided to Fragomen will only be used by us to distribute information about our courses and activities to you.

Refunds: If you need to cancel your registration prior to the event, it will be at the discretion of Fragomen to advise whether a refund will be given. We will only fully refund payments made where a written notification of cancellation is received more than 7 days before the start of the scheduled course.

Registration and Payment: Registrations must be received within 7 working days of registration in order to secure your place.

Tax Invoice/Receipt: This document may be used as a tax invoice for GST purposes when fully completed by you and our payment has been processed. Please retain a copy for your records.

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